Unified Communications

Streamline your business with a single, integrated platform for voice, video, messaging, and collaboration. Our bespoke solutions bring together open-source technologies to enhance team productivity and support remote and hybrid work.

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What Unified Communications Offers

Unified Communications integrates voice, video, messaging, and document sharing into one cohesive platform. By combining open-source technologies such as FreeSWITCH, Kamailio, OpenSIPS, and drachtio for VoIP, alongside Mattermost, XMPP, and Matrix for messaging, and BigBlueButton for conferencing, we create a tailored solution that meets your unique needs. This approach ensures seamless connectivity, enabling teams to collaborate effectively, regardless of location.

Challenges in Modern Communication

Businesses often struggle with fragmented communication tools that hinder productivity and collaboration. Disconnected systems lead to inefficiencies, miscommunication, and delays in decision-making. Without a unified platform, teams face difficulties in sharing information, coordinating tasks, and maintaining consistent workflows.

A bespoke Unified Communications solution addresses these issues by consolidating tools into a single, accessible platform. This integration reduces complexity, improves response times, and fosters a more connected and productive work environment.

Fragmented Tools

Disjointed communication platforms create silos, slowing down collaboration and increasing the risk of miscommunication.

Remote Work Barriers

Lack of integrated tools makes it difficult for remote and hybrid teams to stay aligned and productive.

Scalability Issues

Inflexible systems fail to adapt as businesses grow, leading to increased costs and operational bottlenecks.

Security Concerns

Multiple disparate tools increase vulnerabilities, making it harder to maintain consistent security standards.

How We Deliver Unified Communications

We design and implement bespoke Unified Communications solutions that align with your business objectives. By leveraging open-source technologies, we ensure flexibility, scalability, and seamless integration with your existing infrastructure. Our approach focuses on enhancing internal collaboration and productivity, providing a robust foundation for remote and hybrid work.

We evaluate your current communication workflows to identify areas for improvement.

Your team’s requirements guide the customisation and integration of new tools into your operations.

A structured rollout plan ensures minimal disruption and maximises user adoption.

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Core Features of Our Solution

Our Unified Communications platform is built to enhance connectivity and collaboration. It combines voice, video, messaging, and document sharing into one intuitive interface, empowering teams to work more effectively.

Why Partner With Us

At OnyxSis, we specialise in delivering bespoke Unified Communications solutions that drive productivity and connectivity. Our expertise in open-source integration ensures that your platform is not only powerful but also cost-effective and future-proof. We focus on creating solutions that meet your specific needs, helping teams collaborate more effectively and supporting the demands of modern work environments.

Our track record includes successful implementations like the Contact Centre Operations Hub, where we transformed communication workflows for a leading business. Combined with our SLA-Based Technical Support, we provide ongoing assistance to keep your systems running smoothly. By choosing us, you gain a partner committed to delivering solutions that enhance internal collaboration and support your business goals.

If your primary focus is optimising voice communication with advanced call routing and telephony features, explore our Bespoke VoIP Solutions.

Communication shouldn't come with strings attached. Open-source solutions put you in the driver's seat.

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