Terms & Conditions

By Using Our Site You Accept These Terms and Conditions

Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein (unless otherwise stated), set out the terms of use governing your use of this website, onyxsis.com ("Our Site"). It is recommended that you save or print a copy of these Terms and Conditions for your future reference.

These Terms and Conditions were last updated on September 30, 2025.

Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.

The following documents also apply to your use of Our Site:

• Our Privacy Policy, available at https://onyxsis.com/company/legal/privacy-policy.
• Our Cookie Policy, available at https://onyxsis.com/company/legal/cookie-policy.

We do not sell goods, services, or digital content through Our Site. No part of Our Site constitutes a contractual offer capable of acceptance. The details of the services provided on Our Site are provided for general information purposes only.

Services are provided only after mutual agreement and issuance of an invoice. Contacting us does not obligate either party until a formal agreement is reached.

1. Definitions and Interpretation

1.1. In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

2. Information About Us

Our Site, onyxsis.com, is operated by OnyxSis Limited, a limited company registered in England under company number 09284286.

Registered address: Unit 1268, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, United Kingdom.

VAT number: GB 198 5511 67.

3. How to Contact Us and Your Use of Our Contact Tools

1. To contact Us by email, please email Us at support@onyxsis.com or, to contact Us by telephone, please call Us on +44 20 3905 1906.
2. We provide the following Contact Tools for you to contact Us:
   1. Contact Us page;
   2. Hire Us page.
3. When using Our Contact Tools or contacting Us by any other means, the following rules apply, and you must not communicate, submit, or otherwise do anything that:
   1. is sexually explicit;
   2. in any way sexualises minors (including, but not limited to, child sexual abuse material);
   3. is obscene, deliberately offensive, hateful, or otherwise inflammatory;
   4. promotes violence;
   5. promotes, encourages, incites, or supports acts of terrorism;
   6. promotes or assists in any form of unlawful activity;
   7. is defamatory of another person;
   8. bullies, insults, intimidates, or humiliates another person;
   9. discriminates against, or is in any way defamatory of, any person, group, or class of persons, race, nationality, gender, gender identity, sexual orientation, religious or philosophical beliefs, disability, or age;
   10. is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
   11. is calculated or otherwise likely to deceive;
   12. is intended or otherwise likely to infringe (or threaten to infringe) another person's right to privacy or otherwise uses their personal information in a way that you do not have a right to;
   13. misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive;
   14. implies any form of affiliation with Us or any other party where there is none;
   15. infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, designs, patents, trade marks, and database rights) belonging to Us or any other party;
   16. is in breach of any legal duty owed to another party, including but not limited to contractual duties and duties of confidence.

4. Access to Our Site

1. Access to Our Site is free of charge.
2. Access to Our Site is provided "as is" and on an "as available" basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted.

5. Changes to Our Site

We may alter and update Our Site (or any part of it) at any time.

6. Changes to These Terms and Conditions

We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.

If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

7. Links to Our Site

You may link to our site fairly and lawfully, without implying endorsement. We reserve the right to request removal of links.

8. Disclaimers

1. Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only.
2. To the extent permitted by law, We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
3. If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.
4. As set out above, no part of Our Site is intended to constitute a contractual offer capable of acceptance. We do not sell goods, services, or digital content through Our Site. The details of services provided on Our Site are provided for general information purposes only.
5. We make every reasonable effort to ensure that all representations and descriptions of services shown on Our Site correspond to the actual services available. Minor variations may occur as follows:
   1. There may be minor differences between services described on Our Site and the actual services that will be provided to you. The exact nature of Our services may vary depending upon your individual requirements and circumstances.
   2. There may be differences between services described on Our Site and the actual services where changes have been recently made to comply with changes in applicable laws and regulatory requirements. Such changes would not affect your use of the services. More significant changes may be made from time to time.

9. Our Liability

1. Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
2. If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site, except in cases of gross negligence or wilful misconduct.
3. If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

10. Viruses, Malware, and Security

1. We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
2. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
4. You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
5. You must not attack Our Site by means of a denial-of-service attack, a distributed denial-of-service attack, or by any other means.
6. By breaching the provisions of Sections 10.3 to 10.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities, and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

11. Acceptable Usage of Our Site

1. You may only use Our Site in a lawful manner:
   1. You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
   2. You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; and
   3. You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.
2. If you fail to comply with the provisions of this Section 11, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
   1. Suspend or terminate your right to use Our Site;
   2. Issue you with a written warning;
   3. Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
   4. Take further legal action against you, as appropriate;
   5. Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
   6. Any other actions which We deem reasonably appropriate (and lawful).
3. We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Section 11.2) in response to your breach.

12. How We Use Your Personal Information

We will only use your personal information as set out in Our Privacy Policy and Our Cookie Policy.

13. Communications from Us

1. If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.
2. We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to 2 working days for your request to take effect, and you may continue to receive emails during that time.
3. For questions or complaints about communications from Us, please contact Us using the details above in Section 3.

14. Force Majeure

We shall not be liable for any failure or delay in performing Our obligations under these Terms and Conditions where such failure or delay results from any cause beyond Our reasonable control, including but not limited to power failures, internet service disruptions, natural disasters, acts of war, terrorism, or compliance with any law or governmental order (a "Force Majeure Event"). In such circumstances, We will use reasonable endeavours to resume normal service as soon as practicable.

15. Law and Jurisdiction

1. These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise), shall be governed by, and construed in accordance with, English law.
2. If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Section 15.1 takes away from or reduces your legal rights as a consumer.
3. If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
4. If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.